Why Join

What is The Inner Dragon?
The Inner Dragon is a community of people from around Australia who have been invited to voice their thoughts and opinions on St.George products and services.

Who is St.George?
St.George Bank is one of Australia's leading Retail and Business Banking brands, serving over 2.6 million consumer, business and corporate customers in Australia. In 2008, St.George and its South Australian brand, BankSA, became part of the St.George Group. With more than 5700 staff and 396 St.George and BankSA retail branches, St.George is known for exceptional service, innovative, award-winning products, and specialist financial advice for retail and business customers.

What is Vision Critical?
Vision Critical provides the software for The Inner Dragon and stores securely all the information collected. The information is analysed and reported by St.George. Vision Critical will not disclose the information to anyone other than St.George and there are strict privacy measures in place to protect your information. For more details of our Privacy Policy, please click here

How do I register to become a member of The Inner Dragon?
In order to become a member of The Inner Dragon you will have to complete a registration survey. The link to this survey will be provided to you by St.George.

What information is required to become a panel member?
Completing a brief initial survey is the only information required for joining the panel. This survey will ask for basic contact information, a few demographic questions and questions about how you bank.

What will you do with my email address?
To be a member of The Inner Dragon you will need to provide your email address. We will only use this email address to invite you to participate in surveys and discussions and to keep you up to date with all the exciting work we are doing.

How many surveys do I have to complete?
We would love to see you participate in as many studies as you are invited to take. In order to be considered an active member of The Inner Dragon we ask that you participate in at least 3 panel studies per year.

How do I complete a survey?
You will be e-mailed an invitation containing a unique link for each survey. Simply click on that link or cut and paste its respective URL into a web browser of your choice and complete the survey form online.

How long will I have to complete each survey?
You will typically have anywhere from 48 hours to one week to complete each survey.

How long will the surveys take to complete?
A typical survey takes anywhere between 5 and 15 minutes to complete, depending on your Internet connection speed and the complexity of the survey. The timeframe will be provided within each email invitation so you have an idea of how long it will take.

How do members receive information and feedback as a result of the survey topics they complete?
Interesting facts and findings will be made known to panelists in newsletters.

How do I find out if I've won a prize?
If you are a prize winner, we will contact you by email to confirm that you have won a prize. Once we have made contact with you, we will confirm all required details to get the prize to you. All prize members names will be published in the “View the Latest Prize Winners!” section on The Inner Dragon.

How long will I remain on the panel?
As long as your time and interest allows. We hope that you choose to remain part of The Inner Dragon for a long time. You may remain on the panel as long as you choose to participate in at least three surveys per year. Members may remove themselves from the panel.

How do I update my personal information?
You can log in at any time on The Inner Dragon and change your email address and password using the ‘Update’ link at the top right.

What happens if I forget my password?
Simply click "Forgot Password?" at https://www.innerdragon.St.George.com.au/  and follow the instructions on-screen. You will receive an email containing a temporary password. Login at https://www.innerdragon.St.George.com.au/ and use the ‘Update User Info’ tab to change the temporary password to something more memorable.

How do I report a technical problem?
Click on ‘Technical Support’ at the foot of the screen and use the self-help survey to assist with your query. If your query is not covered by the self-help survey, simply email support at support@innerdragon.St.George.com.au  including a description of the problem you are experiencing.

How can I unsubscribe?
See ‘How long will I remain a member of the panel?’ above. Also, every email you are sent from The Inner Dragon will contain a link at the bottom which will allow you to unsubscribe. If you unsubscribe you will no longer receive e-mails from The Inner Dragon.

Like to know more about how you will be helping us start something?